If your air conditioning or heating isn’t working properly, it could be due to poor maintenance or faulty components. You will need to call in professional maintenance when you experience a major heating problem. However, one thing is sure, that if your system is working in top condition, then there should be no reason to experience any of the following issues;

Dirty filters

One of the most common problems with air conditioners and heat pumps is clogged filters. The filter regulates the airflow, allowing the unit to operate efficiently. If you don’t clean the filter regularly, it will restrict airflow and lower the performance of the unit. This in the long-term can cost you a tremendous amount of money and time and of course your personal comfort.

The good news is that you don’t have to call in professional help. You can clean filters yourself. If you have a central air conditioning unit, you may have to change the filter instead of cleaning it. Read the instruction manual to know when to change filters. Usually, you have to change them every few months.

Air leakage

When the air filter isn’t the culprit, it’s usually a problem with the window seals. Over time, these seals will become old and allow air to pass through. It will hurt the performance of your unit due to the escaped air and pressure upon the system.To fix this problem, simply reseal the unit using weatherstripping. If you are not sure how to use it, simply ask the guy at the hardware store where you bought the sealant material.

Heat pump icing

During winter, it’s common for the heat pump to be covered in white frost. However, if your entire unit is covered with ice, you have a problem. When the coils are blocked by ice, the heat pump will fail to transfer the heat efficiently. This problem, when left unattended, can damage outdoor coils, fan blades, and eventually the compressor.

To solve this problem, you may have to call in professional HVAC maintenance. Nevertheless, you should remove the ice from the top of the pump and turn it off to avoid further damage. Just make sure not to pick the ice using a sharp object.

Condenser doesn’t run

Sometimes, your unit may fail to start because the condenser won’t run. It could be due to no power or thermostat set too high or it could be a faulty element within the system. It’s important to check blown fuses and tripped circuit breakers before you call in professional help. You can also try to lower the thermostat to see if that helps. In case you still have a problem, it could be due to a faulty motor or faulty compressor. In that case, your only option is to call professional help. Do not try any of the other quick fixes found online, you could damage your system.

Unit doesn’t cool/heat

Are you unhappy with the cooling/heating? Is it inadequate?

When you have inadequate heating or cooling, it’s usually due to a unit being too small and therefore it is over working. Other reasons could be a dirty evaporator and thermostat set too high. If your unit doesn’t cool at all, you may have to check the condenser. If it’s dirty, clean its coil and fins Remove debris as it could be blocking the condenser unit. You can also have a heating/cooling problem due to a faulty compressor or low refrigerant in the system. For both these problems, the only solution is to call professional help.


Although you can fix some common heating and cooling problems on your own, it’s important to follow the regular maintenance schedule. Most of these problems are detected during routine maintenance, allowing you to fix them immediately.


  • 5 star review  I have used Gary Poe's expertise for many years and have referred my friends and clients to Poe Air. I recently had an appointment for a check up and Taylor called me that day to inform me that he would be there is 22 minutes. That is service! No waiting 4 hours for someone to show up whenever...they go out of their way to be courteous and professional. Taylor did a great job and even serviced my refrigerated wine room. It is seldom that I can consistently give a company 5 stars but I have been raving about Poe Air for many years.

    thumb Nancy Croney

    5 star review  Excellent service, covered operation of system with extraordinary detail. We are very satisfied with the service and feel assured that our heating and cooling system will operate efficiently.

    thumb Robert Krinner

    5 star review  Thank you for sending Taylor. He is always very competent and professional. He has maintained our cooling and heating systems in good condition for many years. His work is impeccable. I trust his judgement and his recommendations.Besides all the above, he is also a super nice person.!

    thumb Lenny Gr

    5 star review  They are always quick to my house. Very friendly service. I highly recommend giving them a call.

    thumb Kristy Conway
  • 5 star review  All of my experience with Poe Air have been excellent. Monday afternoon, I noticed my upstairs unit wasn't cooling. I emailed that evening, I was called back Tuesday afternoon, and got an appointment Thursday morning. It's good to see Taylor back.

    thumb Shannon Falkenrath

    5 star review  Thank you Gary for coming out and repairing my AC on such short notice. You are as professional and honest as they come. Costumer here for life.

    thumb Dewayne McMullin

    5 star review  I had to change the day of my service last minute due and Lisa was able to accommodate my request with ease. Taylor came out to do our spring tuneup.....on time, explained everything, helped me reset my controls, and with such a great attitude even though it was getting really hot outside! We always get such great service from Poe Air! Thanks for everything!!

    thumb Claire Price Friedrichs

    5 star review  Professional, kind, honest, patient staff and fast service! We will continue to use Poe Air & recommend them to anyone we know that needs their AC serviced!

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  • 5 star review  Excellent service, with a very knowledgeable and conscientious team - a top rate experience!

    thumb Bart Goodwin

    5 star review  Taylor came out to fix an AC problem and took care of it quickly and professionally. I will highly recommend Poe air to my friends.. Thanks

    thumb Carol Johannessen

    5 star review  Had the Poe air team out Monday for a complete system replacement. Now the house is cool and you can't hear the outside unit. Thanks Gary Taylor Shannon and joe.

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